Timothy R. “Tim” Rogers, BA in Political Science and History
President and CEO
Tim has 26 years of experience working in the home care, home health & hospice industry. He received his B.A. in Political Science and History from the University of North Carolina at Chapel Hill. Prior to home care & hospice, Tim worked for 9 years with the State Employees Association of NC and NC Bankers Association in member relations and as a lobbyist. His home care, home health & hospice experience is extensive, having worked as the first Director of Government Relations and Chief Lobbyist for the Association for Home & Hospice Care of North Carolina, Vice President of Government Relations for Comprehensive Home Health Care and Hospice (now Liberty), Director of Regulatory Affairs and Strategic Planning for Tar Heel Home Health and Hospice of Tar Heel (now Kindred at Home/Gentiva), and finally as President and Chief Executive Officer for the Association for Home & Hospice Care of North Carolina (since 2001). He holds numerous leadership roles and/or sits on numerous boards/commissions: State Health Coordinating Council (Home Health & Hospice Representative - appointed by Governor Roy Cooper); Chairman - The Council of State Home Care & Hospice Associations; Board Member, Second Vice Chairman-National Partnership for Medicaid Home Based Care, Washington, DC; Member, National Hospice and Palliative Care Organization and NHPCO’s Council of States; Member, NHPCO’s Public Policy Committee; Member-NAHC’s Forum of State Associations (Past Chair); Sole State Association Executive on the NAHC Home Health and Hospice Financial Managers (HHFMA) Workgroup; Governor-Appointed Home Care, Home Health and Hospice Representative South Carolina CON Task Force; South Carolina DSS Advisory Board Member; Past Board Member of NAHC. Tim is a past Public Member of the North Carolina Board of Pharmacy; Tim is a recipient of AHHC’s Dr. Ellen B. Winston Award for Outstanding Service to the Home Care and Hospice Industry and Home Care and Hospice Champion award.
Judy Penn, BS in Business Management
Chief Operating Officer
Judy joined AHHC in 1991 following eight years as the Director of a United Way funded medical clinic for adolescents. After 29 years with AHHC, Judy’s responsibilities now include overseeing the day-to-day operations; financial management; membership recruitment & retention; development of Affinity programs; and working closely with AHHC’s Vendor community for exhibiting, sponsorships and advertising opportunities. Judy serves as key staff liaison for AHHC’s annual audit and 990 taxes; Board of Directors nominations and ballots; and regulatory reporting for lobbying efforts. Judy serves as the Treasurer of CAREPAC and is the Executive Director of AHHC’s 501(c) (3) foundation, The Hospice & Home Care Foundation of North Carolina.
Tracy Colvard, BS in Social Work
Vice President of Government Relations and Public Policy
Tracy received his B.S. in Social Work/Gerontology from Appalachian State University. Tracy has been working in the arenas of home care, home health and hospice for 22 years. He began his career at the provider level working in home care, with a particular emphasis on aging services, followed by 10 years with NC’s state Medicaid office where he was Chief of Facility and Community Care. In 2007 Tracy was recruited to AHHC, where he develops and implements the Association’s strategic policy plan and outreach; oversees 2 contract lobbyists and works closely with AHHC’s legal counsel; oversees all activities with the NC General Assembly and the NC & SC Congressional Delegations; oversees a successful Political Action Committee; consults on policy issues with the SCHCHA; and serves as faculty on policy issues for our Home Health, Hospice and Home Care members.
Kathie Smith, BSN, RN
Vice President of Home Care and State Relations
Kathie Smith, RN, has been with the Association for Home and Hospice Care of NC since 2004 and graduated May 12, 2018 with her BSN from Barton College. Prior to her employment at the Association, she worked with the NC DHHS Division of Medical Assistance, the state Medicaid agency, in the Home Care Policy section. Kathie has extensive experience working with the Division of Health Service Regulation on Home Care licensing rules, laws and regulations as well as NC Medicaid policy and billing requirements. She provides technical assistance on a number of regulatory and operational issues to AHHC members. Kathie is certified in integrated chronic disease management, is a master training in Coaching Supervision and served on the North Carolina management team for the Personal and Home Care Aide State Training (PHCAST) grant which has developed Home Care Specialty training for NC home care aides. She also served on the NC Better Jobs Better Care partner team that developed the NC New Organizational Vision Award (NC NOVA), a workforce development program for direct care workers. Kathie is a frequent state and national speaker on topics related to Home Care Licensing rules, regulations, laws, and payer source policies. She is the Editor of 4 member newsletters including the In-Home Aide Partners in Quality Care newsletter with a national viewership. She is a member of the American Nurses Association, the North Carolina Nurses Association, Sigma Theta Tau International Honor Society of Nursing, and Alpha Chi National College Honor Society.
Sandy Decker, RN, BSN
Vice President Home Health Regulatory and Clinical Affairs
A registered nurse since 2005, Sandy received her RN and BSN degrees along with a degree in marketing. Sandy has also been a paralegal and business analyst in both Iowa and North Carolina. Among several national references who supported Sandy enthusiastically include NHPCO, VP-Regulatory & Compliance with NHPCO; Diana “Dee” Kornetti, PT, COO of Kornetti and Krafft Healthcare Solutions; Tammi Tucci, Former Manager Provider Outreach and Education at Palmetto GBA; and several State Association Executives.
Sandy has most recently worked for CGS Administrators, a Medicare Audit Contractor for CMS (similar to Palmetto GBA – both co-owned by Cererian) as a Senior Provider Education Consultant where she educated home health and hospice providers on Medicare home health and hospice clinical regulations, PDGM, TPE, and performed reviews of medical charts, including information provided by the hospice providers, and their staff and physicians using criteria set by Medicare standards and clinical guidelines. Sandy also attended sessions with PGBA staff in the early days of Pre-Claim Review before it became RCD. Sandy has been a Medical Reviewer with both Medical Review and Appeals before her educator position. She has presented at both national and state conferences for both hospice and home health for many years.
Prior to CGS, Sandy was a Clinical Supervisor, an RN case manager, and served in many capacities at various hospice & home health agencies in Iowa. She also has experience as an adjunct Professor at a community college.
Sandy will be your key contact for home health clinical and regulatory questions, will co-represent AHHC at the 16-State Coalition meetings, and will actively attend conferences and communicate with the home health teams at NAHC and Palmetto GBA on behalf of our members as well as teach education for AHHC as needed.
Shannon Pointer, MSN, RN, CHPN
Vice President of Hospice & Palliative Care
Shannon Pointer, MSN, RN, CHPN has over 20 years of experience in nursing, within a variety of clinic, health system, school-based and community settings. Shannon is currently enrolled in the Doctorate of Nursing Practice program of study through The University of North Carolina at Charlotte and Western Carolina University. Shannon completed a Nurse Educator Graduate Certificate and a Master of Science in Nursing with a major in Nursing Systems/Populations and concentration in Community and Public Health Nursing from The University of North Carolina at Charlotte. She obtained her undergraduate Bachelor of Science in Nursing degree from The University of North Carolina at Greensboro and her ADN from Alamance Community College.
Shannon began her work within the community/public health field as a school nurse in 2004 where she learned the importance and value of good communication, collaboration and strong interdisciplinary teamwork. Shannon then entered the home health, hospice and palliative care field in 2013. Prior to employment with AHHC, Shannon served as the Director of Facility Team for Hospice & Palliative Care Center of Alamance-Caswell who merged with Hospice and Palliative Care of Greensboro. Shannon has special interests in advance care planning, advance care directives and Veterans outreach and education.
Shannon has extensive experience in building and strengthening relationships with community partners, developing and implementing an innovative variety of educational offerings for clinicians and community members, and in-depth knowledgeability of hospice regulations. Shannon is your direct contact for hospice and palliative care clinical and regulatory questions; serves as your key liaison to our extensive variety of hospice focused work groups (Social Work, Volunteer Managers, Leaders, Physicians, IPU, Long Term Care/SNF, Bereavement/Chaplain, QAPI); acts as a key member of the AHHC Provider unit and as faculty for workshops and programs provided by the association and other entities as requested; writes and edits our weekly Hospice 360 newsletter and bi-monthly Tribute newsletter; is a representative with AHHC at the 16-State Home Health & Hospice Coalition meetings; conducts monthly regulatory and compliance calls and actively engages through in person visits, attendance at conferences and webinars, as well as maintaining communication with hospice teams at NHPCO, NAHC, and C-TAC on behalf of our members.
Courtney Hodges, MBA
Vice President of Marketing, Communications & Events
Courtney has 11 years of industry experience in home care and hospice, having served as Branch Manager of a hospice agency, and Director for an office of a large, national private duty agency. Courtney joined AHHC in 2012 as the Director of External Affairs and is now the Vice President of Marketing, Communications & Events. She manages AHHC’s & SCHCHA’s websites and social media networks, communications, marketing, print/digital publications, public relations, and advertising. Courtney leads the planning, development, and coordination of AHHC's conferences, educational workshops, webinars and events. She is involved in many facets of the Association, assisting with state and national advocacy communications and events, membership recruitment campaigns and retention efforts, and affinity (business partner) relationships and program development for both NC and SC. Courtney serves as the AHHC staff liaison for the Public Relations/Communications Committee, which also acts as the AHHC HOME Awards Selection Committee. She assists members with directory advertising, website and event registration technical assistance, and affinity program participation. She holds a Master degree in Business Administration and a Bachelor degree in Fine Arts, both from East Carolina University.
Richard Fowlkes, BA in History
Director of Education and Event Planning
Richard is a graduate of Tulane University in New Orleans, Louisiana, and has a strong background in customer service from years of experience in banking and retail. As part of the Approved Provider Unit, Richard plays an integral role in the development and implementation of educational activities in both North and South Carolina including three large conferences each year. Richard has been with the Association since 2006, where he serves as the registrar and education coordinator for more than 100 educational offerings yearly. He also serves as the liaison between AHHC and other State Associations as related to AHHC’s educational outreach.
Office Manager & Executive Assistant
Kerri has 16 years of experience working in the healthcare industry. Prior to coming to AHHC she worked for a rural hospital in Virginia as the Medical Staff Coordinator, credentialing all physicians and mid-level practitioners. She also assisted the Chief of Staff and Hospital Administration. As the Office Manager at AHHC, Kerri handles the administrative needs of the office, maintains the database, the listservs, and the membership directories.
Ellen Anderson, BS in Education
Accounting & Special Projects Coordinator
Ellen previously served as AHHC’s Office Manager for 11 years. Prior to coming to AHHC she was a Senior Analyst with a healthcare consulting firm. She also has experience supporting the Director of a National industry association in Washington, DC. Ellen has a B.S in Education from James Madison University. In 2018, Ellen returned to the Association to assist with accounting and other special projects.