2018 Leadership Conference

Join us at the Association for Home & Hospice Care of North Carolina’s 2018 Leadership Conference as we face new challenges, devise new solutions and plan for the future of healthcare at home! Log in to register. Email [email protected] for login assistance.


Click Here to Visit the AHHC Leadership Conference Website!

Early Registration Pricing Ends 9/25/2019

Cancellation and Substitution Policy:
Fees will be refunded, or invoices will be adjusted, only if written notice of cancellation is received by AHHC by 10/1/2019. In the event of cancellation, AHHC will retain, or charge, $80 of the initial registration fee per registrant to cover administrative overhead. Once written cancellation is received, an AHHC staff member will review for approval.  Please contact Richard Fowlkes if you have a Special Diet Request or other needs.

An application to provide Therapy Contact Hours has been submitted.
The Association for Home and Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.


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Hotel Information:
Hotel Ballast Wilmington|301 N. Water St. Wilmington, NC 28401
AHHC of C has secured a block of rooms for the nights of Saturday, October 26th, Sunday, October 27th and Monday, October 28th at a special rate of $159.00/night, single or double occupancy. Parking is free.  Room reservations may be made by calling the hotel directly at (877) 330-5050 (toll free) or 910-256-2231. 
Click Here to Reserve Your Room Online

Please state that you are attending the Association for Home & Hospice Care (AHHC) Leadership Conference when making your reservations to receive these special rates. Reservations must be made by September 25, 2019 to take advantage of the special rates. Check in time is after 3:00 p.m. Check out time is 12:00 p.m.

When
10/15/2018 9:00 AM - 10/16/2018 1:00 PM
Eastern Daylight Time
Where
Holiday Inn Resort 301 N. Water St. Wilmington, NC 28401

Program

Monday, 15 October 2018

Description
Home Care Super Leaders Are Among You: Identify & Nurture Them to Greatness
Eric Scharber, Principal, Simione Healthcare Consultants

This keynote presentation will take attendees through a step by step process of how to build a culture of accountability that will lead your organization to success! It will focus on how to develop leaders and what results organizations will realize because of this.  It is HIGH ENERGY, with a plethora of takeaways that can be implemented immediately! In this era of Home Care and Hospice, your most important asset is your people. This presentation will help you mold your top performers into the best staff in the market. In turn, your organization will become the employer of choice and your financial success will skyrocket!
Track
Home Health
Hospice
Home Care
Time
9:00 AM - 10:15 AM
9:00 AM
Home Health Review Choice Demonstration (HH RCD)
Krisdee Foster, Senior Provider Relations Representative, Palmetto GBA

Please join Palmetto GBA as they discuss the new Home Health Review Choice Demonstration. This session will ensure you have the most up to date information about the demonstration, how it effects providers in 5 states, how to submit for Pre Claim Review (PCR) through the eService portal and much more.
Track
Home Health
Time
10:30 AM - 12:00 PM
10:30 AM
Raising the Bar: How Leaders Can Cultivate Excellence in the In-Home Aide Workforce
Michelle White, RN, DNP, CNL, Director, HomeCare Providers of Alamance Regional Medical Center

This presentation will focus on how leaders can cultivate and engage the In-Home Aide workforce. When we raise the bar, employees will meet it. Discover ways to thoughtfully and intentionally create a culture of excellence within your agency while being the best leader you can be.
Track
Home Care
Time
10:30 AM - 12:00 PM
10:30 AM
Building QAPI as the  Foundation for Operational and Clinical Process Improvement
Kendall Carnie, RN, Division Director of Quality and Clinical Practice, Kindred Hospice

In an organization composed of multiple hospice providers, it is essential to develop a QAPI program that addresses the individual needs of each location and also the organization. Using a consistent data collection tool and methodology across hospice programs provides the basis for data-driven, outcomes-based operational and clinical process improvement for the organization.
Track
Hospice
Time
10:30 AM - 12:00 PM
10:30 AM
Creating and Sustaining a Culture of Corporate Compliance
Matt Wolfe, JD, MPP, Partner, Parker Poe Adams & Bernstein, LLP

With the influx of Medicare and Medicaid audit activity, the transition to Medicaid managed care, the spectre of Medicare Choice Review Demonstration for home health agencies, frequent site visits, increases in licensure surveys, and the rapid growth of qui tam actions under the False Claims Act, health care compliance has never been more important. It is also not enough to know the applicable requirements and to have a polished compliance plan.  Health care providers must create a culture of compliance from the CEO to the direct care workers--and everyone in between--to ensure that the provider organization can meet its compliance requirements while focusing on patient care. This interactive and engaging session will explore hot-button compliance issues for home health, hospice & palliative care, and home care providers and develop strategies for sustaining provider compliance.
Category
Home Health
Hospice
Home Care
Time
10:30 AM - 12:00 PM
10:30 AM
The Five Essentials for Home Care & Hospice Leadership
Tim Ashe, RN, MS, MBA, COO, Fazzi Associates

The home care industry is facing unprecedented regulatory, payment, operational, and staffing challenges. Our nation needs higher quality, lower cost care for the burgeoning aging, injured and disabled population, which is why the five essentials for home care and hospice leadership are important to the survival, growth, profitability and success of your agency... and to our nation’s healthcare system to serve our patients of today and tomorrow.
Track
Home Health
Hospice
Time
10:30 AM - 12:00 PM
10:30 AM
Home Health Value Based  Purchasing (VBP)
Melinda Gaboury, COS-C, Co-Founder/CEO, Healthcare Provider Solutions

This session will allow home health staff members to obtain information in order to evaluate where their agency would stand if Value Based Purchasing were happening in their state today and how to determine where you stand if you are in a VBP state today. VBP results from the first 2 years of the pilot will be reviewed and how VBP has affected the nation’s home health compare/star rating scores.
Track
Home Health
Time
10:30 AM - 12:00 PM
10:30 AM
Time
12:00 PM - 1:15 PM
12:00 PM
Leveraging QAPI for Cardiovascular Quality Improvement
Cindy Sun, MSN, RN, Lead Cardiovascular Project Coordinator, Quality Insights

As providers strive to help patients regain and maintain their health and reduce hospitalizations, changes in the quality improvement process are needed. This interactive session will focus on simple, yet impactful, evidence-based interventions geared towards improving the cardiovascular health of your patients. The development of a cardiovascular performance improvement plan (PIP), using free, evidence-based tools and resources from the Home Health Quality (HHQI) Improvement national campaign will also be demonstrated.
Track
Home Health
Time
1:15 PM - 2:15 PM
1:15 PM
Hospital to Home Collaborative Model
Tom Arnold, CEO/Owner, Right at Home of Wake County

This session will review how private duty agencies can collaborate with hospitals to achieve the following objectives: how to reduce overall costs of healthcare associated with avoidable readmissions; increase engagement and management during patient transition home; promote early intervention, compliance and consistency; identify red flags, such as change in condition; introduce simplistic ways to offer relevant, safe and timely post-acute care; review discharge instructions with clients; and manage symptoms and promote on-going self-care.
Track
Home Care
Time
1:15 PM - 2:15 PM
1:15 PM
Hospice Targeted Probe and Educate (TPE): What We’ve Learned So Far
Melinda Gaboury, COS-C, Co-Founder and CEO, Healthcare Provider Solutions

This session will explain the targeted probe and educate model and delve into past, present and possible future target areas and how to manage this new model of medical review. Methodology and tips for going through the process as well as ways to minimize chances of being part of TPE are explained. Compliance with the current target areas and what is expected to be in the record as evidence of compliance will also be explained. Examples of provider experiences so far with TPE will be shared.
Track
Hospice
Time
1:15 PM - 2:15 PM
1:15 PM
Home Care and Hospice's Role in the Opioid Crisis
Catherine Blankenship, RN, BSN, Director of NHRMC Home Care
Helen Jenkins, RN, Educator for NHRMC Home Care
Angela Livingood, PharmD, BCGP, Pharmacy Manager at Pender Memorial Hospital

The opioid crisis is creating issues that demand agencies to be knowledgeable about how to keep staff safe, provide education to patients about appropriate medication management while assuring pain relief, and identify and manage diversion risks for patients and staff. This session will review findings gathered from collaboration with local and statewide resources as well as emergency, pharmacy, and physician experts within our system.
Track
Home Care
Home Health
Hospice
Time
1:15 PM - 2:15 PM
1:15 PM
Preparing for the FY2019 ICD-10-CM Code Changes
Christine Hammersley, RHOT, HCS-D, Coding Specialist HEALTHCAREfirst

Home Health and Hospice agencies are coming under stronger regulatory scrutiny and are finding themselves hard pressed to provide clean, accurate supporting documentation for auditors and surveyors. Coding accuracy is key to protecting your agency from deficiencies and penalties, but staying current with changes and best practices can be overwhelming. During this presentation information needed to ensure coding accuracy and how to safeguard your agency will be provided.
Track
Home Health
Hospice
Time
1:15 PM - 2:15 PM
1:15 PM
Preparing for Interoperability: Opportunities to Differentiate Your Home Health or Hospice Organization
Panelists:
Rob Stoltz, Senior Director Business Development, Brightree
Representative from a Hospice Provider
Representative from a Home Health Provider
Melissa Polly, MBA, Marketing, Brightree (Moderator)

As our referral sources increasingly trend to value-based reimbursement models, smart agencies are implementing growth strategies of aligning themselves with referral sources goals. Some of these goals include: improved care coordination to reduce admissions, better patient care for patient retention, and transparency of clinical data for improved decision-making ability and care for chronically ill patients. Interoperability is a great strategy to achieve these goals, and as demonstrated at the HIMSS 2017 Interoperability Showcase, that technology is now available for the post-acute sector of the healthcare ecosystem to connect and collaborate with referral sources.
Track
Home Health
Hospice
Time
1:15 PM - 2:15 PM
1:15 PM
HHGM - Merging Clinical with Financial and Attaining Quality and Margins
Laura Page-Greifinger, CEO/President, Quality In Real Time (QIRT)

The Home Health Groupings Model is likely coming and it will bring big changes to the industry, but it’s important to understand it and prepare your agency for it proactively. By attending this session, we will be going over the basic components of the HHGM, understanding the clinical and financial ramifications of the questionable encounter diagnosis, applying analytics now to what your clinicians are documenting as primary diagnosis to predict financial impact to the agency under HHGM should it come to fruition and review how agencies need to create a proactive culture within their agencies in relation to HHGM.
Track
Home Health
Time
2:30 PM - 3:30 PM
2:30 PM
Understanding Advanced Directives: Opportunity to Prepare and Sign Your Own Living Will and Health Care Power of Attorney
Ken Burgess and S. Todd Hemphill,  Attorneys, Poyner Spruill, LLP

Home health and hospice providers often deal with patients confronting end of life issues. While some of these patients have executed wills, many have not prepared directions for their medical care when they are no longer capable of making those decisions. As a result, loved ones often do not know what level of care a person wants at the end of life or who they want to have speak and make decisions about their care. Poyner Spruill attorneys will discuss the importance of advanced directives designed to address these issues. At the end, attorneys and a notary of the public will be available to meet with attendees so they can execute their own advance directives.
Track
Home Health
Hospice
Home Care
Time
2:30 PM - 3:30 PM
2:30 PM
Medical Review and Hospice Audits: “The Evolution of Payment Related Scrutiny”
Mary Geer, Director of Consulting, Weatherbee Resources

This session will provide an overview of the ever changing regulatory landscape and provide a clear picture of what hospices are currently experiencing as part of hospice payment related scrutiny. The various agencies and contractors involved in the review process will be discussed, along with each of their roles, processes and authority. In addition, the outcomes, possible findings and penalties from each type of review will be discussed. This information will shed light on why hospices may be selected for review and how to mitigate their risk. Upon completion of this session, hospices will be better equipped to prepare for and manage payment related scrutiny.
Track
Hospice
Time
2:30 PM - 3:30 PM
2:30 PM
The Importance of Lone Worker Safety
Keith Raynor, Regional Business Development Manager, SoloProtect

In this session, the importance of lone worker safety will be discussed, along with ways in which protecting staff who work alone will do the following for the individual as well as the organization: Mitigate risks, limit risk of litigation, protect profits, reduce cost associated with an incident, positive impact on business continuity, increase retention and reduce attrition, and tangible demonstration of duty of care. The presentation will also discuss the importance of policy development to support any solution that may be implemented. Recommendations for policy development will be provided to protect organizations from potential liability or litigation.
Track
Home Health
Hospice
Home Care
Time
2:30 PM - 3:30 PM
2:30 PM
Targeted Probe & Educate for Home Health: How to Survive
Melinda Gaboury, COS-C, Co-Founder/CEO, Healthcare Provider Solutions, Inc.

Calling all home health directors, clinicians and quality review staff! This session will allow home health staff members to obtain information to evaluate where their agency would stand if TPE showed up at their agency today. TPE results from agencies will be shared, as well as the innerworkings of this program and how an agency can survive.
Track
Home Health
Time
2:30 PM - 3:30 PM
2:30 PM
A Getting Things Done System for Leadership
Christopher Comeaux, CPA, MLAS President/CEO,  Teleios Collaborative Network

Most leadership teams do not have a system by which they lead their organization. Attendees will walk away with an understanding of why they must have a system as well as a framework for a system they could build out on their own. The lack of such a system makes it difficult for a leadership team to set goals or cast a vision and actually achieve what they aim to achieve. This presentation will give a framework based on 5 Fundamentals that every great getting-things-done system is built upon.
Track
Home Health
Hospice
Home Care
Time
2:30 PM - 3:30 PM
2:30 PM
State of the Nation: Home Care, Home Health and Hospice
William A. Dombi, Esq., President, National Association for Home Care & Hospice

Plan to join NAHC President William Dombi as he provides a State of the Industry. This national update will cover health care policy trends, as well as current federal legislative and regulatory issues affecting home care and hospice. Bill will also highlight and identify legal issues affecting the industry. You won’t want to miss this engaging and informative keynote!
Track
Home Health
Hospice
Home Care
Time
3:45 PM - 5:00 PM
3:45 PM
Grab a partner and join in on a little friendly Corn Hole competition to raise money for the Home Care & Hospice Advocacy Fund! We need a total of 16 teams, so don't delay! Each team must have exactly two people. Visit www.ahhcconferences.com/advocacy for rules and more details.
Track
Home Health
Hospice
Home Care
Time
5:45 PM - 8:00 PM
5:45 PM
Join us by the Volleyball Court after the Monday afternoon Vendor Reception and enjoy refreshments and steel drums while watching our teams compete in the 3rd Annual Cornhole Tournament!
Track
Home Health
Hospice
Home Care
Time
5:45 PM - 8:00 PM
5:45 PM

Tuesday, 16 October 2018

Description
Three Strategies for Hospice Growth Today
Melynda Lee, MBA, Director, Sales & Marketing Solutions, Simione Healthcare Consultants

Discover how you can generate more admissions, increase length of stay and keep both internal and external customers happy without spending more money. In today’s hospice environment, growth and efficiency are more important than ever. We must do more with less. In this session, you will learn how to improve referral growth, reduce avoidable NTUCs and reach more of the market place. Attendees will be able to: Use market intelligence to strategically identify opportunities for growth; Have a solid understanding of the referral management process and how to control avoidable NTUCs (patients not taken under care); and Leverage available traditional and digital media to jump start a successful branding and marketing plan.
Track
Hospice
Time
8:45 AM - 10:00 AM
8:45 AM
Using Benchmarks to Drive Your Agency’s Success
Mark Sharp, Principal, BKD CPAs & Advisors, LLP

This presentation will study the financial indicators of the agencies consistently in the top 25 percent for quality and financial performance.  The session will combine financial, clinical, operational and Home Health Care Consumer Assessment of Healthcare Providers and Systems data to identify the financial and operating characteristics of top-performing agencies.  The session will also consider how these benchmark leaders are positioned for anticipated payment reforms.
Track
Home Health
Time
8:45 AM - 10:00 AM
8:45 AM
State of the State for Home Care, Home Health and Hospice
Tracy Colvard, VP of Government Relations and Public Policy, AHHC of NC
Julia Adams-Scheurich, Owner, Oak City Government Relations
Matt Wolfe, JD, Partner, Parker Poe

AHHC’s Advocacy Team spends countless hours at the NC General Assembly meeting with key decision makers to bring about the best possible outcomes for members, patients and their families. In 2017, they were able to deliver a CAP-DA rate increase, protect CON for home health and hospice; provide input to key policymakers regarding Medicaid Reform; and protect optional Medicaid programs such as PCS and Hospice. This session will provide an update of the legislature, a  summary of the 2018 short sesssion and what agencies can expect in the 2019 long session.
Track
Home Health
Hospice
Home Care
Time
8:45 AM - 10:00 AM
8:45 AM
Don't Run From the CoPs!
Lisa Meadows, MSW, Clinical Compliance Educator, ACHC

This session will review the new Home Health Medicare Conditions of Participation (CoPs) and discuss how to utilize the CMS Home Health protocols to prepare for a Medicare re-certification survey and avoid condition level deficiencies that could result in an alternative sanction. Learn what the surveyor is looking for during survey to determine compliance with the new CoPs for the Level 1 and Level 2 G tags as well as how to prepare your agency for the arrival of the surveyor and what documents you need to have ready for your surveyor to demonstrate compliance. Learn how to audit your audit tools to ensure the proper information is being captured.
Track
Home Health
Time
10:15 AM - 11:45 AM
10:15 AM
NC Medicaid Managed Care: Where do we stand and where are we going?
Marc Hewitt, Partner, Health Practice Leader, Smith Moore Leatherwood, LLP

2018 promises to be a big year for NC’s transition to Medicaid managed care, with long awaited legislation and the imminent selection of private contractors to oversee services to the Medicaid population.  This presentation will educate home health and hospice providers on the changes coming with the full transition to managed care, including working with multiple Medicaid MCOs, standard contract terms, disputes with MCOs, and alternative payment models.
Track
Home Health
Hospice
Home Care
Time
10:15 AM - 11:45 AM
10:15 AM
Optimizing Operations Through Data - It Takes a Community of Data
Raymond Belles, Managing Consultant
Karen Vance, BSOT, Senior Managing Consultant
BKD CPAs & Advisors

Now more than ever the health care landscape is focused on lowering the cost of care across the continuum and to do so is dependent on the data that providers are using to make decisions. Home Health and Hospice services are cost-effective care options that provide high quality care at a lower cost. Through claims data Home Health and Hospice organizations can validate their market position and gain insights into their contribution to patient Medicare spending. These data elements will define opportunities to collaborate with other providers in advancing higher quality care while leading the industry in lowering the overall cost in Medicare spending. This session will focus on the changing healthcare landscape and the power data has in making operation decisions with factual data.
Track
Home Health
Hospice
Time
10:15 AM - 11:45 AM
10:15 AM
Keep it Between the Buoys: Complying with State and Federal Laws to Avoid Costly HR Mistakes
Kevin M. Ceglowski, Partner, Poyner Spruill Attorneys at Law

This session will teach best practices for avoiding employee complaints, claims and lawsuits through proactive compliance with employment laws. Specific attention will be given to: recent EEOC guidance on #metoo sexual harassment and EEOC harassment lawsuits against employers; the importance of onboarding and professional training (recruitment, hiring and performance documentation strategies to reduce risk of employee litigation); wage and hour discussion (including whether tipping of employees is allowed with private pay patients); and a review of E-verify (what it means, federal/state requirements review, and a discussion of federal immigration enforcement updates).
Category
Home Health
Hospice
Home Care
Time
10:15 AM - 11:45 AM
10:15 AM
Batten Down the Hatches! Emergency Preparedness Table-Top to Go
Teresa Northcutt, BSN, RN, COS-C, HCS-D, HCS-H,  Selman-Holman & Associates

The Emergency Preparedness CoP’s state that home health agencies may conduct at least one “table-top exercise” annually as a feasible option to meet training requirements. Every state is at risk for tornadoes, so this makes a good example of a table-top for agencies. In this session, we will walk through a table-top exercise for a tornado with a scenario slide presentation, discussion handout and key points to focus on as you lead your agency staff through this exercise. Take home the resources for a ready-made table-top to meet this component of your Emergency Preparedness Program.
Track
Home Health
Time
10:15 AM - 11:45 AM
10:15 AM
The Essential Role of Each IDT Member in Communication and Documentation: Why It Matters
Lores Vlaminck, MA, BSN, RN, CHPN, Lores Consulting, LLC and Consultant for HEALTHCAREfirst

Never before in the history of hospice has the scrutiny of IDT documentation been more important to meet regulatory, reimbursement, quality measures and outcomes. Just as each IDT member serves a unique role in the care and support of the patient and family, so does their documentation. Plan now to attend and discuss the tools that will be provided and ways you might implement their use with your IDT members to improve documentation.
Track
Hospice
Time
10:15 AM - 11:45 AM
10:15 AM
Pre-Claim Review is Coming to NC - Will Your Agency Be Ready?
Sharon Harder, Consultant, Excel Health Group

CMS has announced that it intends to begin Pre-Claim Review (PCR) again as a 5-year project designed to combat Medicare fraud and abuse in selected states. This session will focus on an in-depth analysis of what actually happened during PCR’s debut in Illinois and, using CMS claim and payment data, what could happen in NC if agencies experience the same rates of claim submission delays and payment non-affirmations that were expxperienced during PCR’s first round. Participants in this session will also learn how to design and improve existing revenue cycle functions to ensure timely affirmation of payment as quickly as possible and the first time through the PCR documentation submission process.
Category
Home Health
Time
12:00 PM - 1:00 PM
12:00 PM
The Federal EVV Mandate: Value Beyond Compliance for Providers and Payers
Tom Underwood, CEO, Sandata

The 21st Century Cures Act requires all Personal Care Medicaid Services to be validated with Electronic Visit Verification effective January 1, 2019. This session will share specifics of the 21st Century Cures Act and the value homecare providers can experience by embedding EVV technology into their business. The presentation will cover: What EVV is; 21st Century Cures Act overview and requirements; the EVV Mandate Models deployed to date; and business value that goes beyond compliance.
Category
Home Care
Time
12:00 PM - 1:00 PM
12:00 PM
Focus on the Largest Cost First: Benchmark the Efficiency of Your Direct-Care Coordination
Deb Mulholland, VP of Care Delivery Performance, CellTrak
Cheryl Reid-Haughian, RN, MHScN, CCHN (C), VP of Clinical Informatics, CellTrak

By far the largest operational expense of an agency is the cost of service, particularly labor. The direct-care labor cost alone typically accounts for more than 30% of revenue. Targeting the inefficiencies associated with caregivers’ schedules, travel time and missed visits will go a long way to lowering costs. This presentation will share benchmarks and trends from 1.5 million episodes of care performed by agencies and broken down by hospice, home health and home care. Attendees will take away specific insights that will assist them in achieving true cost savings that deliver quality care in their operations.
Category
Home Health
Hospice
Home Care
Time
12:00 PM - 1:00 PM
12:00 PM
How TeleHealth Combined with Nurse Triage Services are the Next Evolution in Care for Home Health and Hospice Patients 
David Rodriguez, MBA, IntellaTriage

Telehealth is expanding rapidly due to patient/provider adoption along with younger generations who are used to mobile technology and are beginning to move into the long term and hospice care markets as patients and caregivers. As a result, there’s an increased sense of urgency to integrate into provider workflows and EMR/EHRs and as telehealth evolves from a simple consumer application to an integrated platform where clinical services must be required in the form of RN triage and physician care, providers must seek solutions that improve care while doing what’s best for the patient with a complete telehealth platform. In this session, learn how an evolving market can transform your care delivery, optimize your operations and improve the care and attention given to your patients and families.
Category
Home Health
Hospice
Time
12:00 PM - 1:00 PM
12:00 PM
Starting with Why: Impacting the Future Workforce of Nurses and Caregivers
Adrian Killebrew, Business Development Executive, Axxess

We are living in a new economy that is powered by technology, fueled by information and driven by knowledge. For the first time in history, five generations can be found working side by side in the workforce. By the year 2020, Millennials will comprise 75% of the world’s talent workforce. Steadily increasing demands for nurses and direct care workers will exceed that of every industry sector as 10,000 Baby Boomers become eligible for retirement every day. Spend time exploring with home care technology industry executives how building your organization’s culture can lead to your ultimate success.
Category
Home Care
Time
12:00 PM - 1:00 PM
12:00 PM
The Value of Engaging Caregivers Early in Their Journey
Nicole Clagett, Executive Director, Guiding Lights Caregiver Support Center
Cooper Linton, MSHA, MBA, Vice President of Marketing and Business Development, Transitions LifeCare, founded as Hospice of Wake County

More than 75% of caregiving is provided by family and friends; however, these critical actors typically lack assistance and support. In this session, participants will gain an understanding of the current research on the benefits of involving caregivers in patient care, addressing both the benefits to care and economic outcomes. They will then consider how healthcare organizations might work alone or with community partners to develop programming that improves the delivery of care by family and friends to older individuals, helps with care transitions and reduces preventable (re)hospitalizations.
Category
Home Health
Hospice
Home Care
Time
12:00 PM - 1:00 PM
12:00 PM

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