Denise Ryan, Motivational Speaker
Changes are coming at us at an overwhelming rate – new technology, increased job responsibilities, relationship changes. People are suffering stress and anxiety at higher rates than ever before. This session is designed to help participants effectively handle change. They will learn a five-step process for dealing with change and will examine all the different styles people use in dealing with change. Change is inevitable – this session will help you keep your sanity!
Category
Home Health
Hospice
Home Care
When
12/9/2019 9:00 AM - 12/10/2019 10:00 AM
9:00 AM
|
Charles Canaan, RN, Senior Provider Relations Representative, Palmetto GBA
1. Top Denials A. Certification/Plan of Care, B. Face-to-Face Encounter, C. Medical Necessity, D. 56900
2. Teaching and Training
3. Screening and Documentation – Cardiovascular Patient
4. Medication Reconciliation
Palmetto GBA is pleased to announce our 2019 Hospice and Home Health Workshop Series. These workshops are designed for providers and their staff to equip them with the tools they need to be successful with Medicare billing, coverage and documentation requirements. These workshops will provide insight for hospice and home health agency staff at all levels; however, we suggest that providers who are new to Medicare or have new staff attend online learning courses for beginners offered at www.PalmettoGBA.com/hhh.
Basic billing and other online educational resources can be found in the Self-Paced Learning section by selecting the Learning and Education link under the Browse Topics option at the top of the page. During the workshop series, Palmetto GBA will provide information related to the most common errors identified through a variety of data analysis and some hints and tips on the reasons why these errors occur. Palmetto GBA’s ultimate goal is to have educated and astute providers who know how to accurately and skillfully apply the information they learn to their documentation and billing practices.
10:15 AM
|
Nicole Mitchell Threatt, Program Director, SC DHHS
Staff from the South Carolina Department of Health & Human Services will provide an update for Community Long-Term Care Providers. There will be time for Q&A at the end of the presentation.
10:15 AM
|
How Hospices Have Decreased Turnover to 5% and Attract Top Talent
Andrew Reed, Systems Analyst/CPA, CEO & Chief Teaching Officer, Multi-View, Inc.
There are hospices where turnover is around 5% year after year... and are in growth mode simultaneously. Turnover or loss of talent is perhaps the #1 destroyer of value in an organization. Training costs are enormous and an organization with anything over 20% has little claim to quality. Therefore, an organization needs to 1) Attract and 2) Retain the most talented people it can. It does an organization little good to train people only to have them leave. It is no accident that some hospices have such low turnover and have massively talented people that can implement innovations at a pace that leaves competitors in the dust. Not only is the turnover rate excellent, virtually all other measures such as profitability (16% and higher) and quality are as high as they can practically go. Everything comes from the quality of an organization’s focus on people systems.
10:15 AM
|
Melynda Lee, MBA Simione Healthcare Consultants
This session will discuss creating and implementing strategies designed to accelerate sustainable admissions growth. The top-line objectives are: to set and achieve powerful goals and objectives using market intelligence; execute the steps in the sales cycle that predict success; and bolster engagement by leveraging available resources.
Category
Home Health
Hospice
Home Care
10:15 AM
|
Tammy Ross, RN, BSN, MHA, CCM, SVP of Professional Services, Axxess
In this session, participants will understand the potential threats under PDGM, operational strategies for management of chronic care classified as late community, which represent the lowest reimbursement threshold, and the importance of episode management in the new world of PDGM. The role vendors and data analytics play in PDGM will also be reviewed.
10:15 AM
|
Category
Home Health
Hospice
Home Care
Palliative Care
11:45 AM
|
Charles Canaan, RN, Senior Provider Relations Representative, Palmetto GBA
1. Utilization A. Length of Stay, B. Medicare Spending
2. Improper Payments
3. Continuous Home Care
4. Effective Documentation of Certification of Terminal Illness
5. Documentation for the End State Renal Patient
Palmetto GBA is pleased to announce our 2019 Hospice and Home Health Workshop Series. These workshops are designed for providers and their staff to equip them with the tools they need to be successful with Medicare billing, coverage and documentation requirements. These workshops will provide insight for hospice and home health agency staff at all levels; however, we suggest that providers who are new to Medicare or have new staff attend online learning courses for beginners offered at www.PalmettoGBA.com/hhh.
Basic billing and other online educational resources can be found in the Self-Paced Learning section by selecting the Learning and Education link under the Browse Topics option at the top of the page. During the workshop series, Palmetto GBA will provide information related to the most common errors identified through a variety of data analysis and some hints and tips on the reasons why these errors occur. Palmetto GBA’s ultimate goal is to have educated and astute providers who know how to accurately and skillfully apply the information they learn to their documentation and billing practices.
1:30 PM
|
...and What Does It Mean for Home Care & Hospice?
Tina M. Marrelli, MSN, MA, RN, FAAN, President, Marrelli and Associates, Inc./Innovative Caregiving Solutions
This foundational presentation lays the groundwork for the recognition of family and friend caregivers as having increasing value in the health care system. In home care and hospice, we have historically relied on these members of the health care team before and between visits and care. The complexity of care and the aging of the population and their caregivers creates challenges for home care, hospice and palliative care clinicians and organizations. How do we best support the patient and their family caregivers to help organizations and patients and their caregivers meet desired outcomes and improve the patient/family experience? A person-centered scenario will be presented to integrate presented concepts of holistic and compassionate care.
Category
Home Health
Hospice
Home Care
Palliative Care
1:30 PM
|
...with Internal Branding and Content Marketing
Dan Dunlop, MA, Principal, Jennings Healthcare Marketing
In this presentation, Dan Dunlop will share the ways in which healthcare organizations are improving staff retention and recruitment through the use of internal branding and content marketing strategies. He will show how organizations like Signature Healthcare (Massachusetts), Renown Health (Nevada), and Alliance Behavioral Healthcare are using marketing to develop a brand image that is appealing to applicants and employees alike. In particular, the presenter will look at the ways in which these organizations celebrate their employees within their marketing. This includes the use of internal poster campaigns and video storytelling.
Category
Home Health
Hospice
Home Care
Palliative Care
1:30 PM
|
Claudia Baker, RN, MHA, HCS-D, HCS-O, Senior Consultant, Simione Healthcare Consulting
Are you sure you are ready? Master the final preparations for success under PDGM. This session will provide best practices strategies for overcoming questionable encounters and capturing co-morbidities. Learn to expertly navigate OASIS-D1 to ensure accuracy in functional impairment levels including the latest guidance on assessment items. Special attention will be given to managing therapy services. Go into 2020 with critical considerations for each clinical grouping and practical approaches for LUPA management. Also learn the critical steps necessary to decrease revenue cycle time to ensure cash flow.
1:30 PM
|
Ellen Fulp, PharmD, MSCP, BCGP, Director of Pharmacy Education, AvaCare, Inc.
This session will define Chronic Obstructive Pulmonary Disease (COPD) and review disease development, diagnosis and staging, as precursors for identifying and understanding common issues facing COPD hospice patients. This session will review common non-pharmacologic and pharmacologic management options for end-stage COPD patients. It will discuss commonly experienced symptoms and treatments for advanced lung disease patients and regulatory issues faced by the clinicians caring for them.
1:30 PM
|
SCHCHA Board Member, Melissa Allman with BAYADA Home Health Care and SCHCHA Lobbyist, Billy Routh with Copper Dome Strategies, are teaming up to provide a session that will include an overview of the 2020 legislative session and effective lobbying tips when speaking to legislators. The session is designed to enhance your knowledge of the South Carolina General Assembly, its key players and provide an overview of the hot button issues for the 2020 legislative session. You will also learn effective tactics for being an advocate for our industry that can be used to influence policy makers.
Category
Home Health
Hospice
Home Care
3:15 PM
|
Jennifer Kennedy, Senior Director of Regulatory and Quality, National Hospice & Palliative Care Organization
Hospice regulatory and quality reporting issues crop up in every provider’s daily practice, so being current on the what’s happening in the hospice landscape is crucial. This session will review current hospice regulatory and quality reporting issues, areas of federal scrutiny, and what is in the pipeline for the hospice industry in the future.
1. Identify the “hot” hospice regulatory and quality reporting issues and how they affect hospice providers and the hospice industry as a whole.
2. Discuss the outcomes/requirements in the FY2020 Final Hospice Wage Index Rule.
3. Identify resources for hospice providers.
3:15 PM
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Katie Wehri, Director, Home Care & Hospice Regulatory Affairs, National Association for Home Care & Hospice
This session will include a review of the final home health rule for 2020 as well as a high level home health regulatory update. Topics covered will include the dual operation of the 2020 PDGM and PPS rates to be encountered for the first part of the calendar year and a review of the rates, the 2021 home health infusion therapy benefit, an update on the home health value based purchasing (HHVBP) demonstration, the home health quality reporting program changes as well as the regulatory changes related to therapist assistants performing maintenance therapy and the plan of care requirements for payment. Other regulatory updates will include an overview of current issues seen on home health surveys and changes that will potentially occur as part of the Administration’s focus on burden reduction.
3:15 PM
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