Conquering the Crisis: Recruiting and Retention in Home Care

Recorded April 27, May 12, and May 25, 2021. These recordings are available until October 31, 2021.

In this three-part interactive web conference, Stephen Tweed will give you specific, proven strategies for recruiting caregivers, retaining caregivers, and dealing with economically fragile caregivers. He’ll lead you through interactive discussions and answer your questions.

Objectives: As a result of this program, participants will be able to…

1. Put in place your Caregiver Quality Recruiting System and apply the three-pronged approach to recruiting.
2. Understand and apply the principles of “Economically Fragile Caregivers” and understand how they stresses in their lives affect reliability, absenteeism, and turnover.
3. Improve 90-day Retention by applying the Caregiver Quality Retention System to keep your best caregivers.

Session I – The Caregiver Quality Recruiting System
A detailed discussion on proven ways to attract and hire high quality caregivers who want to work in our industry.

Session II – Understanding Economically Fragile Caregivers
A detailed discussion of the characteristics of workers who work paycheck to paycheck and how companies can reduce the stress they face in their daily lives. The result is a more reliable and productive workforce.

Session III – The Caregiver Quality Retention System
A detailed discussion of how turnover has exploded in the home care industry, how 80% of turnover happens in the first 90 days, and how you can create a retention system to keep your best caregivers.

Stephen Tweed, CSP, is an internationally known health care and business strategist, award winning professional speaker, and published author. His newest book, Conquering the Crisis was published in July 2017 by Red Letter Publishing, Austin, TX. Stephen is currently CEO of Leading Home Care …a Tweed Jeffries company.

He is the Founder of The Home Care CEO Forum, a network of owners and CEOs of home care companies in the top 10% of the industry. He is also the creator of Caregiver Quality Assurance, a network of home care companies who collaborate on strategies to recruit, select, on-board, and retain high quality caregivers.

He can be reached at,, or, or [email protected]
Non-Member Rate: 399.00
AHHC Member Rate: 225.00